Privacy Policy
At Emerald Chain, your privacy is paramount. This policy details how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our commitment to transparency and data security.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect depend on how you interact with Emerald Chain services.
1.1. Information You Provide Directly
- Contact Information: When you express interest in our services or contact us for support, we may collect your name, email address, phone number, and company information.
- Transaction Data: Details related to any blockchain transactions you engage in through our platforms, though these are typically pseudo-anonymous by nature of blockchain.
- Communications: Records of your correspondence with us, including emails, chat logs, and support inquiries.
1.2. Information Collected Automatically
When you visit our website or use our applications, we may automatically collect certain information:
- Usage Data: Information about how you interact with our services, such as pages visited, features used, and time spent on our site.
- Technical Data: IP address, browser type, operating system, device identifiers, and similar information collected through cookies and other tracking technologies.
- Location Information: General geographical location inferred from your IP address.
2. How We Use Your Information
We use the collected information for various purposes to deliver and improve our services, and to communicate effectively with you:
- Service Provision: To operate, maintain, and provide the features and functionality of our services, including blockchain development, smart contract auditing, and DeFi solutions.
- Communication: To respond to your inquiries, provide customer support, send important notices, and deliver marketing communications you have opted into.
- Improvement & Personalization: To understand and analyze how you use our services, develop new products, features, and functionalities, and personalize your experience.
- Security & Compliance: To ensure the security of our services, detect and prevent fraud, and comply with legal obligations.
- Conservation Impact: To track and report on the aggregated impact of funds directed towards rainforest conservation efforts, as part of our core mission.
3. How We Share Your Information
Emerald Chain does not sell or rent your personal information to third parties. We may share information in the following limited circumstances:
- Service Providers: With third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are bound by confidentiality obligations.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Aggregated Data: We may share aggregated or de-identified data that cannot reasonably be used to identify you with partners for research, analysis, or conservation reporting.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include advanced encryption, secure servers, and regular security audits of our systems. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Choices & Rights
You have certain rights regarding the personal information we hold about you:
- Access & Correction: You can request access to or correction of your personal data.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in those emails or by contacting us directly.
- Cookies: You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.
6. Third-Party Links
Our website may contain links to third-party websites. Emerald Chain is not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
Emerald Chain may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Last Updated: October 26, 2023
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Emerald Chain
887 Eucalyptus Drive, Suite 300
Miami, Florida, 33131, USA
Email: info@emeraldchain.io
Phone: (305) 547-8102